Department Production Technology and Organization   Industrial Organization

Professor: prof.ir. H. Bikker

The master course in industrial organization, prepares for positions in line- and staff management in industry and in engineering consultancy. Central issues in these positions are the design, management and control of processes for production industries. Besides technical skills, insight in business economics, law, sociology and psychology are required plus the skill to integrate these aspects for the purpose of improved performance of processes for production industries.

Besides courses in technology, business economics, law, sociology and psychology, management and production engineering, the program relies on a workgroup program that starts each year in February and that can be completed in 11 months. In this workgroup program, the students are trained in a generic methodology for the analysis and design of solutions for complex industrial problems (Delft School of Business Process Redesign) and their teamwork and communication skills are enhanced. Two training assignments in industry are part of this program. The 11 month program is finished with a literature study assignment on a business engineering topic.

After finishing the workgroup program and after obtaining all of the required course credit points, a nine month master thesis project is carried out in industry, analyzing and solving an organization problem. Examples of such projects are: design and layout of production lines, improving production processes (cutting lead times & inventory levels, improving flexibility and delivery performance), introduction of concurrent engineering processes, development of BPR tools for ERP projects, introduction of supply-chain management, introduction of Total Quality Management and many more.

End terms of the program:

• Knowledge and skills in conceptual design of the primary processes in industry.
• Knowledge and skills in analysis and (re)design of (real) complex business processes in industry.
• Able to substantiate choices and decisions in the analysis and (re)design of business processes.
• Able to present, defend and to carry responsibility for research findings in the analysis and (re)design of business processes.
• Teamwork skills both in a scientific as in a practical industrial environment.
• Oral communication skills (person to person and presentations) in Dutch and English
• Written communication skills in Dutch and English
• Ability to learn new knowledge and acquire new skills with respect to technology and the analysis and (re)design of business processes.

Course program for the second half of the third, the fourth and the fifth year.

Conditions for registering for the workgroup in february:

The student must have completed the first and second year and a minimum of 13 credit point (520 hours) from the first half of the third year, including wi380wb, wb5307, wbp320, wbp521 and wbp530.
Recommended are: bb4 (including training sessions), wm0412, wb5305, wm0610 and wm0611.
Students, who start the workgroup after 3.5 years or longer after start of their study, must have completed all mentioned courses.

Remarks:

¹⁾ One to select